La Dailie stemmed from a desire to design and curate an evergreen collection of the highest quality, modern yet timeless jewellery pieces that will never go out of style and to build a community of like-minded busy women who want to live with less, but better.

We believe our community deserves to be educated on what they’re buying and investing in.

OUR COMMITMENT

We are committed to using only the highest quality precious metals to consciously craft our beautiful jewellery pieces. We use pure 18k gold, 14k gold and recycled 925 solid sterling silver, for both our plating and base metal materials.

Using only precious metals ensures our jewellery is hypoallergenic, water-resistant, anti-tarnish, anti-rust, long-lasting and designed to be worn everyday.

RECYCLED 925 SOLID STERLING SILVER

All of our silver pieces are made from pure recycled 925 solid sterling silver with a white gold plated polished finish. This is the highest quality of silver jewellery possible.

WHAT IS GOLD VERMEIL?

Gold Vermeil (ver-may) is the highest quality of jewellery, second only to solid gold.

Gold Vermeil is a universal standard of plated jewellery, and in order to be called Vermeil; the jewellery has to meet certain criteria: the gold plating must be at least 2.5 microns thick and the base metal must be solid sterling silver (a precious metal) and the gold karat must be at least 10k or higher.

Gold Vermeil is designed to have the look and feel of real gold, for a fraction of the price and is the highest quality jewellery for affordable luxury.

AND HOW IS IT DIFFERENT TO REGULAR GOLD PLATING?

Not to be confused with regular plated jewellery where there is no standard to how thick or thin the plating is, and means that often the gold plating can be as thin as 0.1 microns, over non-precious base metals such as brass or stainless steel (prone to causing those awful skin reactions we’ve all experienced with cheap jewellery).

18K GOLD VS 14K GOLD

A karat is a unit of gold purity, it refers to the amount of pure gold there is in a piece of jewelry.

Gold comes in various purities, as follows:

18K gold is 75% pure gold

14K gold is 58.3% pure gold

9K gold is 37.5% pure gold

You may notice there is a lot of jewellery marketed as ‘solid gold’ when it is only 9K of gold. This means there is only 37.5% of pure gold, the color is a lot less ‘gold’ looking due to the high proportion of other metals and will tarnish over time.

Despite being far more expensive, we have chosen to use 18K gold for all of our Gold Vermeil earrings, as it contains the highest percentage of actual gold resulting in a beautiful rich color, and feels more substantially heavy and luxurious to the touch.

We want you to feel rest assured that you are investing in the highest quality jewellery for everyday, at the most accessible price we can offer you.

A note from Olivia (our co-founder and designer) - I once invested in a pair of solid gold hoops and within a couple of months my son accidentally flicked one out of my ear and it was lost forever. Not a worthwhile investment! Inspired by this tragic tale, we have decided to offer single hoops, should you ever misplace one!

Email us at hello@ladailie.com to purchase a single replacement hoop.

SHIPPING

Processing Time:

• Online orders are processed and shipped within 2–3 business days.

• Additional processing time may be required during high-volume periods (promotions, sales, pre-Christmas), or across holidays.

New Zealand Shipping:

• Free shipping

• Shipping timeframe: 1-3 business days

• Orders to New Zealand: Shipped from Auckland, NZ via NZ Post or Post Haste.

USA Shipping:

• Free shipping

• Shipping timeframe: 3-5 business days

• Orders to USA: Shipped from Los Angeles, CA via UPS or USPS

Australia Shipping:

• $30 shipping

• Shipping timeframe: 5-7 business days

• Orders to Australia: Shipped from Auckland, NZ via Australia Post

Canada Shipping:

• $60 shipping

• Shipping timeframe: 5-7 business days

• Orders to Canada: Shipped from Los Angeles, CA via UPS or USPS

International Shipping:

• Unfortunately we do not offer international shipping at this time, please reach out to hello@ladailie.com for any international shipping requests and we will see what we can do!

RETURNS & REFUNDS

We want you to love your La Dailie purchase. If for any reason you’re not completely satisfied, we’re here to help. 

We accept returns within 30 days of delivery.

To start a return, you can contact us at hello@ladailie.com.

To be eligible for a return, your item must:

• be unused and unworn

• be in its original packaging

• be in resalable condition

• include any accessories or inserts provided

Refunds are issued for the value of the returned goods once received and processed, and will be made to the original payment method.

Shipping costs from the original order and return costs are not refundable.

Depending on your payment method, refunds may take up to 5 business days to appear in your account.

FAULTY OR DAMAGED ITEMS

If your order arrives damaged or faulty please contact us within 7 days of receipt. 

We’ll work with you to arrange a replacement, repair or refund where appropriate, and we’ll cover any reasonable return shipping costs.

DAMAGED DURING DELIVERY

If your parcel arrives damaged, please email us within 48 hours of delivery with:

• your order number

• photographs of the item

• photographs of the packaging

This helps us lodge a claim with the courier and resolve the issue as quickly as possible.

CONTACT US

If you have any questions about shipping, returns or your order, we’d love to hear from you.

Email: hello@ladailie.com